2 Commits

Author SHA1 Message Date
renovate[bot]
98663a8386 chore(deps): update dependency urllib3 to v2.6.0 2025-12-05 18:28:01 +02:00
Suguru Hirahara
bbfe345758 Update faq.md: add the section about coturn errors
Signed-off-by: Suguru Hirahara <did:key:z6MkvVZk1A3KBApWJXv2Ju4H14ErDfRGxh8zxdXSZ4vACDg5>
2025-12-05 17:37:50 +02:00
2 changed files with 14 additions and 1 deletions

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@@ -440,6 +440,19 @@ To prevent double-logging, Docker logging is disabled by explicitly passing `--l
See [this section](maintenance-and-troubleshooting.md#how-to-see-the-logs) on the page for maintenance and troubleshooting for more details to see the logs. See [this section](maintenance-and-troubleshooting.md#how-to-see-the-logs) on the page for maintenance and troubleshooting for more details to see the logs.
### The server fails to start due to the `Unable to start service matrix-coturn.service` error. Why and how to solve it?
The error is most likely because Traefik cannot obtain SSL certificates due to certain reasons such as wrong domain name configuration or port 80 being unavailable due to other services.
If Traefik fails to obtain an SSL certificate for domain names such as `matrix.`, Traefik Certs Dumper cannot extract the SSL certificate out of there, and coturn cannot be started and the error occurs. Refer to these comments for details:
- <https://github.com/spantaleev/matrix-docker-ansible-deploy/issues/3957#issuecomment-2599590441>
- <https://github.com/spantaleev/matrix-docker-ansible-deploy/issues/4570#issuecomment-3364111466>
If you are not sure what the problem is, at first make sure that you have set the "base domain" (`example.com`, **not `matrix.example.com`**) to `matrix_domain`. You should be able to find it at the top of your `vars.yml`.
If it is correctly specified, look Traefik's logs (`journalctl -fu matrix-traefik.service`) for errors by Let's Encrypt for troubleshooting.
## Miscellaneous ## Miscellaneous
### I would like to see this favorite service of mine integrated and become available on my Matrix server. How can I request it? ### I would like to see this favorite service of mine integrated and become available on my Matrix server. How can I request it?

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@@ -30,4 +30,4 @@ sphinxcontrib-qthelp==2.0.0
sphinxcontrib-serializinghtml==2.0.0 sphinxcontrib-serializinghtml==2.0.0
tabulate==0.9.0 tabulate==0.9.0
uc-micro-py==1.0.3 uc-micro-py==1.0.3
urllib3==2.5.0 urllib3==2.6.0